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FAQ’s

Here is a list of frequently asked questions that we hope will answer any queries you have.

If you have further questions or need assistance with anything then please contact us at info@herbahealthshop.com.

What is Herbalife Nutrition?

Herbalife Nutrition is a global brand that provides high-quality, science-backed nutrition products, including protein shakes, vitamins, sports nutrition, and weight management solutions.

How do I use Herbalife Products

Each product comes with detailed usage instructions. For example, Formula 1 shakes can be prepared with two scoops mixed with 250ml of water or milk. We also offer personalised meal plans for optimal results.

What Herbalife plans do you offer?

We provide customised nutrition plans based on your height, weight, gender, and wellness goals, such as weight loss, weight maintenance, or muscle gain. Look at our find your plan page for more info.

Are Herbalife product suitable for vegans and Vegetarians?

Some Herbalife products, like the Vegan Formula 1 shake, are suitable for vegans. Many other products are vegetarian-friendly. Check product labels or our website for specific dietary information.

How long does shipping take?

Products can take 2-3 business days to arrive. Usually if you order before 1pm you will receive your products the next business day.

What is your return policy?

We accept returns within 30 days of purchase for unopened and unused products. Please refer to our Returns and Refunds page for full details.

Do you offer any discounts or special promotions?

Yes, we frequently have promotions and discounts on selected Herbalife products. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email and text message. Use this to track your delivery status.

How can I contact customer support?

You can reach us through our contact form page, email us at info@herbahealthshop.com, or phone on 07821543837. Our support team is available Monday to Friday 10-5 to assist with any questions or concerns.

Do you offer personalised nutrition advice?

Yes, we provide personalised nutrition plans and guidance tailored to your needs. Our plans are based on your input, including your weight, height, and wellness goals. Please contact me using the phone number or email provided.

Can I become a Herbalife distributor through your website?

If you’re interested in becoming a Herbalife distributor, please contact us at info@herbehealthshop.com for more details on how to join the Herbalife business.

What countries do you deliver to?

Currently, we only ship within the UK.

Can I customise my Herbalife bundle?

Absolutely! Our bundle options allow you to choose your preferred flavours and customise your plan to suit your tastes and goals.

Do you provide nutritional information for each product?

Yes, detailed nutritional information and ingredient lists are available on each product page to help you make informed choices.